Terms, Conditions, Policies
General Information
Liability
Before installing, user shall determine the suitability of the product for the intended use. User assumes all risk and liability. The seller’s and manufacturer’s only obligation shall be to replace such quantity of product proven to be incorrectly shipped and/ or defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use of or the inability to use the product. User accepts the responsibility of removing from service any product that becomes worn, “worn-out”, unusable or defective in such a way as to make the product a potential safety hazard. The foregoing may not be altered except by an agreement signed by officers of the seller and manufacturer.
Freight Terms
All prices are F.O.B. McCrann Custom flooring’s warehouse unless otherwise indicated in our price pricelist or quotations. McCrann Custom Flooring is not responsible for inside delivery charges, re-delivery charges, or extra charges for “Notification of Arrival”. Customer is responsible for identifying damaged freight on the Bill of Lading at time of delivery. Failure to do so may lead default of claim.
Terms of Sale
Net 30 days. Overdue accounts may be subject to an additional charge of 2% per month.
Return of Merchandise
Prior written approval must be obtained for all returned merchandise. Where authorization is granted, a restocking charge of 20% plus freight may be applied assuming product is returned in resalable condition. This applies to stock items only. There is no return of custom fabricated mats, materials and/or non-stock products ordered at a customer’s request. All returns expire 30 days from date of issue.
Tolerances - Entrance Mats
Custom surface mats, +/- ½ in.
Custom recessed mats, +/- ¼ in.
Full rolls and factory finished individual mats are subject to +/- 3% variance in width and/or length.
Pricing
Pricing for full rolls will be based on the marked roll lengths provided by the manufacturer. Pricing on irregular cut lengths will be based on ¼ ft (3 in.) increments. Prices are in Canadian or US Dollars, applicable taxes are not included. Prices are subject to change without notice. Please feel free to call for current pricing and product availability. Errors and omissions excepted.
EXTENSION OF CREDIT
1) New Customers Normal credit clearance requires 14 business days. To avoid delays in shipment, adequate and accurate credit information must be supplied with all purchase orders through the completion in full of our credit application accompanied by the appropriate signatures. If a new customer is in a RUSH for material, the order will be shipped upon approval of VISA, Master Card or cash-in-advance. Businesses less than one year old will be considered as non-credit customer, unless otherwise established.
2) Established customers who buy regularly or who have bought in the past, and delay their payments considerably beyond our regular terms of net 30 days will require special handling as follows:
a) Accounts with charges beyond 60 days (from date of invoice) will be put on credit hold until payment on these invoices has been received in full. Accounts in excess of 90 days may lose credit status.
b) If a customer develops a poor credit history with us, our policy will be to request an approved VISA, MasterCard, or cash-in-advance prior to shipping.
3) Visa and Master Card Purchases may be paid for by Visa or Master Card at time of order. If Visa or Master Card is used to make payment on your credit account after terms have been taken, there will be a 3% service charge applied. Quotes All quotes are valid for 30 days unless otherwise specified; errors and omissions are exempt. Take-Offs, Architectural Plans, Specifications and Custom Logo Mats Cutting schedules, sizes, directions of traffic for mats, quantities, and specifications, etc. are all the responsibility of the User (Dealer / Distributor / Agent). McCrann Custom Flooring personnel may assist the User or verify the accuracy of the User’s take- off, however the responsibility remains with the User. Signed shop drawings and a deposit will be required on certain products.
Orders
We reserve the right to require fax or e-mail confirmation when deemed necessary.
These policies supersede all previous price lists and/or policies.
Privacy
www.mccranncf.com (the "Site") is owned and operated by McCrann Custom Flooring. McCrann Custom Flooring can be contacted at:
kaity@mccranncf.com
(604) 298-2522
1290 Boundary Rd, Burnaby, BC, V5K 4T6
Purpose
The purpose of this privacy policy is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected; and
4. The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
1. IP address;
2. Location;
3. Hardware and software details;
4. Clicked links; and
5. Content viewed.
Data Collected in a Non-Automatic
Way We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Email address;
3. Phone number;
4. Address; and
This data may be collected using the following methods:
2. Filling out a form.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
1. Targeted Marketing Ads.
The data we collect when the user performs certain functions may be used for the following purposes:
1. Targeted marketing ads and newsletters.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
1. Google ads.
We may share the following user data with third parties:
1. Links clicked while using site; and
2. Forms filled in while using site.
We may share user data with third parties for the following purposes:
1. Targeted advertising.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
All data is only accessible employees. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Kaity McCrann
kaity@mccranncf.com
(604) 298-2522
1290 Boundary Rd, Burnaby, BC, V5K 4T6
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
1. You can opt-out of the use of your cookie tracking. You can opt-out by a pop up on the website.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Kaity McCrann, at:
kaity@mccranncf.com | (604) 298-2522 | 1290 Boundary Rd, Burnaby, BC, V5K 4T